Terms of Use

Is Havana Heat Legal?
Havana Heat is a leading social gaming platform that operates using a sweepstakes-based model. This model allows eligible players in the U.S. and Canada to safely redeem Sweeps Coins for real cash prizes. We strictly adhere to the laws in the jurisdictions we operate and consult legal experts to ensure full compliance.

What Are “Sweepstakes”?
Sweepstakes are promotional prize giveaways used to promote products — in our case, Gold Coins. This widely accepted model is used around the world and by many leading companies.

How Does Havana Heat’ Sweepstakes Model Work?
We sell Gold Coins, a virtual currency used for entertainment only. These cannot be traded or redeemed for real money. Alongside, we offer Sweeps Coins, which are given for free through promotional methods and can be used in gameplay for a chance to win redeemable prizes.

What Documents Are Required for Verification?
To ensure safe and legitimate prize redemptions, players may be asked to verify their identity using documents such as a government-issued ID (driver’s license, passport, or identity card) and proof of residential address.

How Long Does Verification Take?
Once all required documents are submitted, account verification typically takes up to 5 business days.

What’s the Difference Between Gold Coins and Sweeps Coins?

• Gold Coins are used for entertainment purposes only and cannot be redeemed for cash.
• Sweeps Coins are promotional credits that can be used to play games for a chance to win real prizes, subject to verification and eligibility.

Who Else Uses Sweepstakes?
Sweepstakes promotions are commonly used by brands such as McDonald’s, Pepsi, and Publishers Clearing House to engage customers and promote products.

Disclaimer
Havana Heat only operates through our official website. Do not trust or interact with third-party platforms claiming affiliation, as they may be fraudulent.